Do you offer any warranties on your repairs?
Yes, we provide a 90 days warranty on all our repairs. If you face any issue within 90 days after your repair, reach out to us; we will provide you with the solution free of cost.
What should I do if my phone falls into water or any other liquid?
The first thing you should do when your phone falls into the water or any liquid is to avoid turning it on, as it might cause short circuit. Bring your water damaged phone to us as soon as possible, to prevent sloshing it in other sensitive areas of your phone.
Do you just fix the phones?
No! At Wireless Solutions NY, we repair all your devices and all kinds of damage caused to it. Let us know what you need us to fix today.
How long do you take for any device repair?
We only take max 15 minutes for most repairs, yet practically all kinds of repairs can be fixed within an hour or so. However, it still varies depending on what kind of damage is caused to your device.
When do I know if my Phone needs a new battery?
The first warning sign is when your battery starts draining fast very frequently. And when the battery immediately drops to 90% or 80% when plugged out on 100% charge, it is time to get your phone a new battery.
Can You Repair my Phone while I wait?
Most repairs are done within 15 minutes if there is no major issue in your device you can wait until we repair your phone.
What kind of spare parts do you use in your repairs?
At Wireless Solutions NY, we use 100% genuine parts where possible. In case the original parts are unavailable, we source the next best substitute parts.
Do I have to perform a backup before I submit my phone?
Yes, we would recommend that you always perform a backup before you send your devices to us. Many times, repairs on your phones require us to reset your device to factory settings which can cause you to lose your data. Wireless Solutions NY will not be accountable for any data loss, so ensure you keep backup data.